Author: Mario Menendez

Blackboard Ultra: How to Copy Content

Post author By Mario Menendez
Post date May 7, 2025

Initiating the Copy Process

Before copying content to an empty Blackboard Ultra course, close the course to student users. A closed course will prevent past due dates for copied Blackboard graded content (tests, assignments, journals, discussion board forums) from appearing in the Activity Stream of the students enrolled in the current course. A closed course allows you to update all availability and due dates first, then open the course to the current student roster.

To close a course, click Course Settings in the top right of the course page.

2. From the Course Settings page, select Closed to make the course inaccessible to student users. Select Open when you have updated the content and are ready for student users to access the course.

Copying an Entire Course

On the Course Content page, click the More options icon (…) and from the drop-down menu, select Copy Items.

2. From the Copy Items page, a list of your courses appears. Only courses you are enrolled as an instructor or Course Builder will display in this list. In addition, courses you have hidden from your view in Blackboard Ultra Navigation (Courses) will not appear in the Copy Items list. If you do not see the course you would like to copy, use the search bar and type the name or synonym number and the list will display all matches. By default, the list will show only 10 courses per page. Expand the number of courses displayed from the items per page drop-down menu or use the arrows to navigate to another page.

3. Select the checkbox to the left of the course to copy over all its contents. The selected course will add to the right of the Copy Items page. If you do not want to copy the selection, click the X icon to remove it. Once you have selected the desired course, click Start Copy to initiate the copying. You do not need to stay in the course while the copy is in process.

Copying Individual Course Items

Individual items or folders from another course can be copied instead of the course in its entirety. Note: If you choose to copy individual folders or items, that content will be automatically set to “Hidden from students” when added to the Course Content page.

On the Course Content page, click the More options icon (…) and from the drop-down menu, select Copy Items. The copied items will be added below any existing items already in the Course Content page.

2. However, if you would prefer to copy an item or folder to a specific place w/in your Course Content page, click on an Add Content (+) icon and from the drop-down menu, select Copy Content.

3. In either instance, you will be redirected to the Copy Items page. To select individual folders or items from a course, click the arrow to the right of the course name to access the available contents within.

4. Select the checkbox(es) for the folder(s) you would like to copy. If you would prefer to select individual content within a folder, click the arrow to the right of the folder name. Your selections will add to the right of the Copy Items page. If you do not want to copy a selection, click the X icon to remove it.

5. Once you have decided on the selections, click Start Copy to initiate the copying. You do not need to stay in the course while the copy is in process.

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This article was created and is maintained by the Office of Academic Technology

If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the Educational Technology Support Team.

Downloading Class Chat Transcripts

Post author By Mario Menendez
Post date February 13, 2025

NOTE: Instructors using Class for the first time, please contact an Educational Technologist to verify your system role (Instructor) in the user list. As of Monday, July 29th, 2024, Class will only be accessible via Class for Web. This means that the downloadable Windows and Mac versions of the Class application will no longer be available after that date. Instructors and learners will access Class using a supported browser of their choice.

Instructor users can download/export previous Class session chat transcripts as Comma-separated Values (CSV) files. Transcript files only include conversations that occur in the public chat. Private chat conversations between a student user and instructor are not included in the export file, but can be acquired upon request through Class support (Class session link & session date must be provided).

To download a Class chat transcript:

Sign in to your ACC Class account.
Select Schedule.
From the schedule calendar, locate the desired Class session and select it.
Select the ellipses icon (…) in the top right and click Download Chat.
Select the desired date range. Multiple days of chat conversations will be consolidated into a single CSV export file. Likewise, multiple sessions in a single day will be consolidated into a single CSV export file. Once the date range is determined, click Export. The file will download to your device’s designated folder or desktop.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact an Educational Technologist.

Upload a Caption File to a Panopto Video

Post author By Mario Menendez
Post date October 8, 2024

To upload an existing caption file (.srt, .ashx, .vtt, .txt, and .dxfp files only) to a Panopto video:

Log into your Panopto account, using your EID, password, and MFA (multi-factor authorization) for access.
Navigate to the video you will be captioning, hover over it in the Panopto library, and select the Settings button.
Click on the Captions tab in the left-hand navigation.
If captions have already been generated for the video, that file must be deleted before a new one can be manually uploaded. To delete the existing file, click on the arrow under Available Captions and select Delete Captions.
Once the existing captions file has been deleted, click Choose File, then locate and select the captions file on your device to upload. Select Captions are based on the edited session if the captions you are uploading are based on the session as it is edited in Panopto. Click Upload Captions to complete the action.
Depending on the length of the video and the corresponding captions file, it may take a few minutes for the file to be processed into the video. Refresh your browser and look for the CC icon in the video thumbnail image, indicating that captions are present.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact an Educational Technologist.

Add a Video Link with Panopto

Post author By Mario Menendez
Post date October 8, 2024

Open the course and select a content area from your course menu.

In the content area, click on the Build Content tab and select Panopto Video Link / Embed Tool.
You will be redirected to the Panapto provisioned folder for this course. Select your video and click Insert.

The selected video is now added to the content area as a link (the link name is the video name by default). To change the link name, add a text description, and/or edit the availability, click the options menu icon next to the link name and select Edit.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact Educational Technology Support.

Enable Automatic Import of Zoom Meeting Recordings to Panopto

Post author By Mario Menendez
Post date July 7, 2023

Panopto is an enterprise video hosting platform, providing a cloud-based service to centrally manage your recorded videos, lectures, and presentations. As a Panopto user, you can choose to automatically import Zoom Meeting cloud recordings to your Panopto account.

NOTE: The automatic import feature does not apply to Zoom Meeting recordings saved to a user’s local device.

Log into your Panopto account, using your EID, password, and MFA (multi-factor authorization) for access.
In your Panopto home page, click on your user icon (A) and from the pop-up window select User Settings (B).
From the User Settings window, under Meeting Import Settings, check ACC Zoom (Zoom) (A) and click Update (B) to enable the automatic import option.
Now that the automatic import option is enabled, once a new Zoom Meeting cloud recording is made, the imported file is saved to Meeting Recordings (a subfolder of My Folder in your Panopto account).

NOTE: Enabling the automatic import setting will only take effect for Zoom Meeting cloud recordings made after the settings change. Cloud recordings made prior to the adjustment will not automatically import to your Panopto account retroactively.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact an Educational Technologist.

Add Packback to Your Blackboard Course

Post author By Mario Menendez
Post date June 28, 2023

Packback is a platform that helps improve students’ critical thinking through AI-powered inquiry-based learning communities and is integrated into ACC’s Blackboard Learning Management System. To add Packback to your Blackboard Course, follow the steps detailed below.

From your Blackboard course menu, click the Add Menu Item icon (A) and from the drop-down menu, select Tool Link (B).
In the Add Tool Link inset window, add a name for the link (“Packback”, for example, so students can easily locate the link) (A). From the Type drop-down list, select Packback (B). Check Available to Users so the link is visible to students, then click Submit (C).
The Packback tool link is now visible in your course menu. Click on the link to launch the tool in a new browser tab.
Review the Packback Resource Guide to follow the steps for connecting your course to a community, creating content, and setting up the gradebook. The guide also features links to other useful articles for implementing Packback within your course.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact an Educational Technologist.

First Day™ Blackboard Course Set-up: W.W. Norton Content

Post author By Mario Menendez
Post date October 12, 2022

As an instructor for a First Day/Inclusive Access course, you will need to add the First Day Course Materials tool link in Blackboard so that students can opt-out of the program if they wish, during the designated period of time.

If an instructor intends to use solely the eBook, students will use this link to view the content as well as opting-out of the book fee should they decide to drop the course. The First Day Course Materials tool link is also applicable if the instructor chooses to use Norton’s Single Sign-On (SSO) option for students to access publisher courseware such as InQuizitive or Smartwork5. However, if an instructor chooses to provide links to the eBook and courseware in content areas via Publisher Direct, then students will use the First Day Course Materials tool link solely for opting-out of the book fee.

Watch the tutorial video below and follow the steps demonstrated to create your First Day Course Materials tool link and (if applicable) a Norton content area for the eBook and courseware.

Instructor support for product integration via web links in content areas can be found here.

Student support for First Day Inclusive Access for Norton products can be found at this resource page.

W.W. Norton customer support for either instructors or students can be obtained by completing an online support ticket request.

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This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.

First Day™ Blackboard Course Set-up: Macmillan Higher Education Content

Post author By Mario Menendez
Post date October 7, 2022

If an instructor intends to use solely the eBook, students will use this link to view the content as well as opting-out of the book fee should they decide to drop the course. If instead the instructor intends to utilize Macmillan courseware through the Achieve platform, then students will only use this First Day link to opt out of the Macmillan resources fee should they decide to drop the course. Students will then access Macmillan resources including the eBook and all associated courseware through a specific content area the instructor will set up separately.

Watch the tutorial video below and follow the steps demonstrated to create your First Day Course Materials tool link and (if applicable) a Macmillan content area for the eBook and courseware.

Instructor support for integrating your Macmillan Achieve materials to your Blackboard course can be found here.

Student support for registering and accessing Macmillan Achieve materials can be found at this resource page.

Macmillan customer support for either instructors or students can be found at this location.

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This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.

Student Preview: Keeping the Preview User & Data

Post author By Mario Menendez
Post date September 30, 2022

Using Blackboard’s student preview, you can review the course content from a student’s perspective (as a “preview user”). You can also validate course behaviors, such as the conditional release of content and how grades appear.

However, when you exit the student preview, your preview user role and the data associated are deleted. This is a default setting that you have the option of adjusting. Keeping the preview user and all data will permit you to see how student activity presents itself to you as the instructor, such as grade calculations. If you keep the data, the preview user account appears in the course roster, Grade Center, and any place you interacted as that user. This can be of benefit, for example, when you want to run through the entire process of submitting an assignment as a “mock” student, grading it as an instructor (and possibly providing feedback), then seeing how the grade and feedback appear in your preview user role.

Keeping the Preview User & Data

From your Blackboard course, click on the Student Preview icon, located in the top right of the course page.
Select Settings from the gold Student Preview banner at the top of your Blackboard course page.
In the Exit Student Preview window, A) check Do not ask me about the preview user when exiting student preview, B) select Keep the preview user and all data, C) then click Save.
In instructor view, the student preview icon now appears with a green dot in the center, indicating that the preview user account is now saved.

NOTE: The adjusted preview user settings will automatically carry over the next time you enter Student Preview in any of your other Blackboard courses.

Additional information regarding student preview can be found in this article from Blackboard’s Help Center.

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This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.

First Day™ Blackboard Course Set-up: WileyPLUS Content

Post author By Mario Menendez
Post date September 22, 2022

Wiley Global Education specific First Day course resources such as the eBook and interactive lectures will be accessed by the student through a course content area link that you will create separately. Courseware such as assignments will be accessed by the student through content area links created when you sync the textbook materials from your instructor portal at wileyplus.com.

Watch the tutorial video below and follow the steps demonstrated to create your First Day Course Materials tool link and WileyPLUS content area for courseware.

WileyPLUS instructor and student support as well as publisher contact information can be found at this webpage.

Student instructions for accessing First Day WileyPLUS course resources can be found in this PDF guide.

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This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.