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Request Support from Academic Technology

Request Support from Academic Technology

Event Multimedia Services

The Office of Academic Technology (OAT) supports faculty in the creation of dynamic and engaging instructional videos, graphics, and websites to advance student success at Austin Community College. Our teams provide tools and online/in-person training to faculty and students on the use of technology to support teaching and learning. Behind the scenes, OAT maintains and supports the audio/visual infrastructure on ACC campuses for classes, common spaces, and special events. Find out more about OAT by watching this video.

TeamServicesRequest Services or Support
Educational Technology Support
  • Technical support and faculty training on tools
  • Web conferencing support
  • Development of instructional materials
Mojo Ticket
Event Multimedia Services
  • Live-streaming
  • Web conferencing support
  • Advanced, mixed-medium (virtual and on-premise) audio/visual support
Multimedia Event Request Form
Instructional AV Installations
  • Installation
  • Custom project consultations
Multimedia Technology Repair & Installation Form
Instructional Design Support
  • Supports faculty in developing or refining course learning objectives, assessments, and activities
ID Consultation Form
Instructional Media Productions
  • Produces video content
  • Develops motion graphics and 3D animation
  • Creates Open Educational Resources (OER) images and multimedia
IMP Request Form
Instructional Web Projects
  • Develops instructional websites
  • Creates interactive web projects
Instructional Web Service Request Form
Student Technology Services
  • Technical support and student training on tools
  • Assists students with ACC infrastructure and access to technology
Student Technology Services Website

Instructional Tech Help for Faculty

Check the website for hours as well as locations for in-person faculty assistance. The Blackboard Help page has info specific to that platform.

Website: Teaching & Learning Centers
Phone: 512-223-0111
FormRequest Help

Looking for Student Help?

General Tech Help

Do you have general technical issues? For example, you need to reset your ACCeID password, have a problem with ACCmail, or trouble accessing Wifi? IT can help with that.

Website: Technology Support
Phone: 512-223-8324
Form: Service Request