Share your thoughts on the NEXUS website and the Faculty Knowledge Base.
Feedback Survey

Faculty Knowledge Base

Camera Goes Black During Recording (Panopto)

  1. Home
  2. Knowledge Base
  3. Blackboard Ultra
  4. Panopto
  5. Camera Goes Black During Recording (Panopto)
  1. Home
  2. Knowledge Base
  3. Panopto
  4. Camera Goes Black During Recording (Panopto)

Camera Goes Black During Recording (Panopto)

In Panopto, if your camera goes black as soon as you select Record, it may be due to your Google Chrome settings.

1. Open your Google Chrome Browser

2. In the top right corner, select the three dots and select Settings

Screenshot of Google chrome home screen. One purple arrow in top right corner pointing to 3 dots. Second purple arrow in bottom right corner pointing to settings.

3. In the left side menu, select System and make sure that Use graphics acceleration when available is enabled

Screenshot of Google Chrome Settings page. One purple arrow in bottom left corner pointing to System. Second purple arrow in middle right side of page pointing to Use graphics acceleration when available.

4. Restart your browser to ensure changes are saved.

Contact Support

This article was created and is maintained by the Office of Academic Technology

If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the Educational Technology Support Team.

Related Articles