Tag: Adobe Creative Cloud

Ask an ID: Adobe Support Resources

Dear Instructional Designer,

I enjoy using Adobe tools in my classes but some of my students need more support with the software than I am able to provide. I know there are resources on the Adobe site but is there anything else available to students, like live training or one-on-one support, that I could offer to them? I really want my students to feel comfortable and confident in their learning and having a better grasp of the tools we are using would really help!

-Adobe Educator

Dear Adobe Educator,

I love that you are invested in your students’ success and making sure they have the technical knowledge they need! I reached out to Adobe on your behalf to determine what additional support might be available and here is what they shared:

Thank you for your message and for bringing awareness around these faculty inquiries. We recommend asking faculty or students to leverage the “Discover” section available in All Apps Pro, or checking out what’s available online, where they can search “How-to” videos, or find videos on the latest AI functionality for specific Adobe Apps.

Additional resources follow:

• Technical Support Options for Students
• Adobe’s YouTube Channel
• Adobe Education Exchange
• Adobe Express & Creative Cloud Learning Resources
• AI and Adobe

For Faculty:

We also offer Adobe Education Institute in-a-box among other great training resources and videos within our Creative Campus Marketing Portal’s “Training” tab (Login: Adobe / Password: Creativecampus).

Additionally, they’re always welcome to have an Admin Console Administrator for Austin CC log into the console to request an Expert Session covering a specific product and area of interest:

Request an Expert Session

To request an Expert Session, do the following:

In the Admin Console, navigate to Support > Support Summary.

Click Request Expert Session. The Request Expert Session window opens.

Alternatively, you can navigate to Support > Expert Sessions and click Request Expert Session.

Select a topic you would like to discuss.

Provide more details about your issue in the window that appears.

Details to be filled	Description
Specify a product	Specify the product that you would you like to learn more about. This option is not available if you’ve requested an Expert Session for administrators.
Session topic	Choose a session topic from the drop-down list.
Describe the nature of your request	Describe the issue in some detail, including the workflow that caused the issue.
Propose session times	Enter three preferred time slots when you’re available for a call. Session times must follow the criteria here to be able to submit the request.
Time zone	The time zone is populated by default, according to your system’s information.
Email	The email to which the session updates are sent is listed on the page.
Phone number	Enter your preferred contact number, including country and area codes.

Click Submit. An Expert Session is created, and a notification displays.

When you request an Expert Session, a case ID is assigned, and you can track its progress. All responses are updated to the case and are also sent by email.

Additionally, we’re holding monthly office hours sessions that may soon include informative sessions on specific Creative Cloud applications, in addition to other key topics of interest (they could join Open Office Hours or Teaching & Learning sessions):

Join us for 30 minutes each month to meet with people in similar roles at our partner institutions. Come with your questions! The first 10-15 minutes may include a brief presentation of a relevant hot topic.

• IT Admins: 1st Wednesday each month
• Teaching & Learning, Faculty, Academic focus: 2nd Wednesday each month
• Career Services: 3rd Wednesday each month
• Open Office Hours: 4th Wednesday each month
• If the rare 5th Wednesday occurs, it will also be open office hours

All sessions will be held on Wednesdays at 10am PT / 11am MT / 12pm CT / 1pm ET at the address below:

They can create their own repeating Microsoft Teams meeting using this information (or defer to the instructions provide in our October Newsletter for more options):

Join the meeting now
Meeting ID: 219 043 930 232
Passcode: VgExAV

I hope that this helps and that you’ll reach out with additional questions or concerns as they arise.

Best regards,

NORTH AMERICA CUSTOMER SUCCESS TEAM – ADOBE EDUCATION ([email protected])

I hope this information is helpful in meeting the needs of your students and possibly also learning something new yourself!

-Instructional Designer

Ask an ID: Creating e-learning Modules

Dear Instructional Designer,

I would like to create some e-learning modules for my students. I’m interested in using any e-learning software that might be helpful.

Thanks for your guidance!
E-Learning Explorer

Dear E-Learning Explorer,

I’m thrilled to help you develop e-learning modules for your class and I’ve outlined the steps you can take to get started below:

1. Create a Course Map
   This will help outline the structure and content of your modules.You can access a sample course map here to get you started.
2. Develop Course Objectives
   Use Eduaide to craft objectives for your weekly modules, ensuring they align with your instructional goals. Reviewing your textbook can provide insight into the key areas to focus on.
3. Explore New Tools
   To enhance student engagement and learning, I recommend familiarizing yourself with the following tools:
   • Padlet (you must follow the directions on this page to get ACC sponsored access)
   • Short Answer
   • Poll Everywhere (you will need to fill out the form on this page to request a license)
   • VoiceThread (you can see how to set up a VoiceThread assignment here)

These steps will set a solid foundation for creating effective and engaging e-learning experiences for your students. Please don’t hesitate to reach out with any questions. I have a wealth of materials on crafting course learning objectives that I’d be happy to share.

Cheers!
Stephanie Bogdanich, Instructional Designer

Ask an ID: Replace Flip with Padlet and Panopto

Dear Instructional Designer,

I just learned that Flip (previously Flipgrid) is transitioning to Microsoft Teams, which we don’t use at ACC. I rely on Flip all the time for recording student role plays, which we replay immediately for the whole class, as well as assignment submissions and reflections for fieldwork. This change feels like a huge loss! What should I consider using next, especially for role plays that need quick upload turnaround?

Thanks for your help!
-Video Virtuoso

Dear Video Virtuoso,

It’s wonderful to hear from you! I completely understand how frustrating it can be to lose a tool that has worked so well for your teaching style. But don’t worry—there are effective alternatives that can help maintain the interactive learning experiences you’ve built with Flip!

I recommend exploring Padlet and Panopto as replacements. Both tools are licensed through TLED, ensuring they will be available for the foreseeable future.

• Padlet is a versatile platform that mirrors the user-friendly experience of Flip. Students can easily record their role plays using any video software they’re comfortable with (like their phone cameras) and upload their videos to a Padlet board where they can also comment on each other’s work to encourage discussion.

• Panopto is a fantastic option if you’re looking for something a bit more robust. It allows students to record their role plays, presentations, or other video assignments on their laptops, tablets, or smartphones. The recordings can then be uploaded to a designated Panopto folder for your course, where you can review them and provide feedback, and you can easily share them with the entire class by publishing the videos in your Panopto course folder. This allows the class to watch and learn from each other’s role plays or presentations, just as you did previously with the Flip camera recordings.

I recommend exploring our Remote Recess Archive which contains video sessions that cover these tools in depth. You can also check out our live sessions, which are held via Zoom on a regular basis and cover a wide variety of topics you might find helpful. In addition, we have a Teaching and Learning Knowledge Base filled with resources on how to use these technologies effectively.

If you want additional support, our Educational Technologists at the Teaching and Learning Centers (TLCs) are available to assist. And always feel free to request a consultation with one of our Instructional Designers—we’re here to help you adapt and thrive in your teaching!

Happy teaching!
Stephanie Bogdanich, Instructional Designer

Ask an ID: Faculty Upskilling for Academic Technology

Dear Instructional Designer,

I’d like help updating my technical skills so I can more effectively deliver my course material to students. I’m currently using very old technology and lack experience with current digital tools, particularly in video editing and image creation. It feels like I’m using a rotary land-line in a Siri world.

Please help!
-Tech Seeker

Dear Tech Seeker,

It’s great to hear from you! Don’t worry – you’re not alone in feeling like you’re living in a tech time warp. The good news is there are plenty of tools that can help bring you up to speed without feeling too overwhelming. I recommend starting with Adobe Creative Cloud Express. It’s a free, web-based tool and a fantastic substitute for old technology. Plus, it comes with cool AI features to create your own images from text and has simple video editing tools to get you started with video creation.

Here’s how you can dive in:

• Sign up for Adobe Creative Cloud Express with your ACC credentials.
• Check out this Adobe Express Tutorial for Beginners—it’s under 5 minutes!
• Watch our Adobe Express Remote Recess session where we covered this topic in depth.
• Or just start playing around with it!

Speaking of Remote Recess, I also recommend joining our live sessions, which are held via Zoom on a regular basis and cover a wide variety of topics you might find helpful. You can check out our calendar for upcoming workshops here. In addition, we have an archive of past Remote Recess recordings to explore; I suggest checking out my session on High Impact Teaching Practices to learn more about what our department has to offer.

If you need more support, we have a Teaching and Learning Knowledge Base with guides on the various technologies available at ACC. It’s a handy resource for figuring out which tools might work best for you. I also encourage you to sign up for the TLED newsletter to stay in the loop on all the learning opportunities we offer, including Spring Development Day, Summer Software Day, campus open houses, fellowship programs for faculty, and micro-credentials which are another great way to build your tech skills!

Need some one-on-one assistance? No problem! Our Educational Technologists at the Teaching and Learning Centers (TLCs) are happy to provide support for any software we cover. You can also request a consultation with one of our Instructional Designers on using technology as it relates to syllabus creation, learning objectives, course design, and alignment. Both teams are available for in-person and Zoom consultations and we would love to partner with you in pursuit of student success!

Best,
Stephanie Bogdanich, Instructional Designer