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Zoom – Cloud Storage Retention

Zoom – Cloud Storage Retention

Austin Community College values the convenience and efficiency that Zoom cloud storage brings to our virtual learning and communication needs. However, due to the ever-growing volume of video content stored on Zoom servers, we must implement a revised retention policy for Zoom cloud recordings. Please read on for important information regarding this policy change and its impact.

What You Need to Know
Beginning December 15, all Zoom cloud recordings that are 120 days old will be automatically deleted from the Zoom video storage system. This policy applies to all users within the ACC community, including faculty, staff, and students.

Retention Alternatives
If you require access to Zoom recordings beyond the 120-day retention period, we recommend transferring your recordings to Panopto. Panopto offers a secure and user-friendly platform for storing and managing video content. 
How to download Zoom Cloud recordings
More about Panopto

Local Storage Unaffected: It’s important to note that this policy change solely pertains to recordings stored on Zoom’s cloud servers. Any recordings downloaded and stored locally on your personal computer will remain unaffected by this policy.

We appreciate your cooperation as we work to streamline our resources and ensure a seamless experience for all ACC faculty, staff, and students using Zoom for various purposes. Implementing this retention policy aligns with our commitment to efficient resource management and maintaining a high-quality digital environment for learning and collaboration.

Should you have any questions or concerns regarding this policy change, please don’t hesitate to contact our IT support team by submitting a service request or calling our Service Desk.

Important Information: If you have any problems please contact the ACC IT Service Desk.

Employee Service Desk Phone info: 512-223-8324
Service Desk email address info: acctech@austincc.edu
Submit a Mojo Ticket