Student Knowledge BaseStudent Technology Services does not provide direct, student-facing training on the use of Class for Zoom. In lieu of providing these services in-house, we curate 3rd party resources that can help support students.
If you are having trouble with screen sharing while using Class for Zoom you may need to adjust the system preferences on your Mac.
For further guidance with checking your Mac preferences, instructions can be found at Mac: Unable to Share Screen.
If you do not want or need to use the Yuzu reader, the best way to access your First Day Access Course materials is by using the link provided to you in your First Day Access course in Blackboard.
If you are using the Yuzu reader and received a “Login Failure” error (as seen in the picture below), you will need to contact Barnes & Noble for assistance. You can reach Barnes & Noble support at:
Web: https://customercare.bncollege.com
Toll Free: 1-844-9-EBOOKS (1-844-932-6657)
Email: [email protected]
Student Technology Services does not provide direct, student-facing training on the use of Blackboard. In lieu of providing these services in-house, we curate 3rd party resources that can help support students.
Files, images, videos, and audio can be added to your Blackboard discussions from several locations. Information about how to get started can be found on the Blackboard help page.
When you schedule your exam, you will receive an email.
This initial email provides information on what should be done and checked before the exam. (Example of email)
On the day of your exam, you will receive an email from DE Proctoring ([email protected]) with the actual link to your exam.
If you did not get the link, please check your spam folder to see if it went there. If you do not have the email, please email [email protected].
Please note the following:
Student Technology Services does not provide direct, student-facing training on the use of Pearson LockDown Browser. In lieu of providing these services in-house, we curate 3rd party resources that can help support students.
The link below will provide information about installing the latest version of the Pearson LockDown Browser and Browser Check:
https://help.pearsoncmg.com/xl/student/student_help/Content/take_locked_down_tests.htm
Please note that if you are a student using an ACC computer in one of our labs, you do not need to install Class for Zoom. When you launch Class for Zoom from the link you were provided, you should choose “Launch Class for Web” to launch your Class (as seen in the picture below).
If you are on a personal device, you can choose to install the Class application or use the web version.
Class for Zoom is a virtual classroom that uses Zoom. You will access Class for Zoom directly from Blackboard in your course (this will only be available to students whose instructors have opted to use the Class for Zoom platform). Students will need to download class software if they are using a MAC or PC. Class for Zoom can be downloaded with the following website: https://austincc.class.com/
For Android, iPad, or Chrome you will need to install the app from the respective app store.
The Student Class Guide guide will walk you through the steps to download and launch the Class application.
Student Technology Services does not provide direct, student-facing training on the use of Class for Zoom. In lieu of providing these services in-house, we curate 3rd party resources that can help support students.
The Class support website a lot of good information about installation, common issues and general questions – https://www.class.com/support/class/learner-guides/
Wireless: While many functions of the iPad will work regardless of wireless internet access, many tools, such as Blackboard, require access to the internet. Note that this iPad does not come with a cellular connection.
Items distributed with your iPad kit
Connecting the keyboard to your iPad
The document link below will provide information on how to set up, use and charge the Logitech Crayon.
https://drive.google.com/file/d/1kR0Vv81MZDzaZn0WbipkgeijYule05bh/view
The attached document will provide information to assist with setting up Lockdown Browser for ALEKS for Windows, MAC and iPad.