Testing Audio and Video in Zoom

Testing Audio

1. After joining a meeting, click on the upward facing arrow next to the microphone icon and select Test Speaker & Microphone.
   

 

2. Zoom will play a test tone.

3. If you cannot hear it, select a different speaker from the menu or adjust the volume.

 

4. Zoom will test the microphone by recording your voice. You can select  another microphone from the menu or adjust the input level.

 

5. After successfully testing your audio, select Finish.

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Testing Video

1. After joining a meeting, click on the upward facing arrow next to the video icon and select Video Settings.

 

2. A new window will pop up, where you can select your video feed under Camera, and you have other options as well.

 

3. You can also start or stop your video by selecting the Start Video icon.

• • Simply select Stop Video to stop your video feed from being shared with others.

 

Prerequisites

• Microphone, such as the built in microphone, a USB microphone or an inline microphone on headphones
• Speaker or headphones

Microphone Troubleshooting

• If you are on on Mac OS 10.14 Mojave or earlier and can’t access the microphone, check your operating system permissions to confirm that Zoom has access to the microphone.
• If you are on Windows 10 and can’t access the microphone, use the Windows search box to navigate to Microphone privacy settings. Switch on the Allow apps to access your microphone toggle, and enable access for Zoom.

Contact Support

This article was created and is maintained by Student Technology Services.

If you have found an error in this article or if you are in need of technical assistance, please fill out the Student Technology Services Email Request Form or contact Student Technology Services at 512-223-4636, Option 8.