Request Support from Academic Technology
The Office of Academic Technology (OAT) supports faculty in the creation of dynamic and engaging instructional videos, graphics, and websites to advance student success at Austin Community College. Our teams provide tools and online/in-person training to faculty and students on the use of technology to support teaching and learning. Behind the scenes, OAT maintains and supports the audio/visual infrastructure on ACC campuses for classes, common spaces, and special events. Find out more about OAT by watching this video.
Team | Services | Request Services or Support |
Educational Technology Support |
| Mojo Ticket |
Event Multimedia Services |
| Multimedia Event Request Form |
Instructional AV Installations |
| Multimedia Technology Repair & Installation Form |
Instructional Design Support |
| ID Consultation Form |
Instructional Media Productions |
| IMP Request Form |
Student Technology Services |
| Student Technology Services Website |
Instructional Tech Help for Faculty
Check the website for hours as well as locations for in-person faculty assistance. The Blackboard Help page has info specific to that platform.
Website: Teaching & Learning Centers
Email: facultysupport@austincc.edu
Phone: 512-223-0111
Form: Request Help
Looking for Student Help?
General Tech Help
Do you have general technical issues? For example, you need to reset your ACCeID password, have a problem with ACCmail, or trouble accessing Wifi? IT can help with that.
Website: Technology Support
Email: acctech@austincc.edu
Phone: 512-223-8324
Form: Service Request