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Zoom Closed Captioning

Generally, it’s a best practice to allow students to control if they want to view captions during Zoom. Captions can be helpful for students with hearing issues, who have another primary language besides English, or just prefer it. Other students may find captions distracting.

[youtube https://www.youtube.com/watch?v=a06O8JmpPZA&w=640&h=400]

Enable closed captioning

  1. To use closed captioning on Zoom, you must first enable it. To do so, login to the web portal, and click on Settings on the left side panel.Settings on Zoom web portal
  2. Navigate to In Meeting (Advanced) and scroll down until you find Closed captioning. Click the slider to enable it. To allow participants to save closed captions, enable Save Captions right below.Enable closed captions on Zoom

Closed captioning options

With closed captioning enabled, you have three options to supply the captioning after selecting the Closed Caption at the bottom.Zoom closed captions

screenshot of assigning to participant

  1. Assign a participant to type: this option will allow you to select the participant who will type. Make sure to assign the participant before entering a breakout room.
  2. I will type: you will type the captions yourself.
  3. Copy the API token: this option will allow you to use 3rd party CC service.screenshot of self captioning

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the ​Educational Technologist.

Using a Virtual Background in Zoom

 

  1. To use a virtual background on Zoom, you must first enable it. To do so, log in to the web portal, and click on Settings on the left side panel.Settings on Zoom web portal
  2. Select In Meeting (Advanced).In Meetings (Advanced) selection on Zoom
  3. Scroll down until you see Virtual background, and click on the slider to turn it on.Zoom virtual background
  4. Open the Zoom desktop application, and login if needed. Click on the settings icon on the top right of the window.Settings icon on Zoom
  5. Select Virtual Background (or on a PC it might say Background & Filters) on the left panel, and choose which background you want. You can also add your own picture by selecting the plus icon on the very right of Choose Virtual Background.Choose virtual background on Zoom
  6. If you’re in a meeting and want to change your background, click on the arrow just to the right of the video icon, select Choose Virtual Background, and pick a new background.Change virtual background in Zoom
  7. For the best results, follow these tips:
    • Use bright, even lighting.
    • Use a solid color backdrop.
    • Don’t wear clothing that’s the same color as your backdrop.
    • Higher quality cameras yield better results.

ACC Virtual Backgrounds

The Office of Communications & Marketing has created online meeting backgrounds that can be used to provide a more formal setting or infuse ACC pride into your meetings, classes, or virtual hangouts. Learn how to download and install ACC virtual backgrounds here.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the ​Educational Technologist.

 

Share Screen/Whiteboard in Zoom

 

  1. To share your screen or use the Whiteboard feature on Zoom, click on Share Screen in the bottom toolbar. Share screen on Zoom
  2. A new window should pop up where you have the ability to share your desktop, an application, the Whiteboard, among others. After your selection, click on Share. Share desktop, whiteboard, or application on Zoom
    • If you want to share content that contains audio, click on Share computer sound on the bottom left corner for participants to be able to hear the audio. Share audio on Zoom
  3. To stop sharing your screen, click on Stop Share. You also have the option to select Pause Share. If you want to share a new piece of content, select New Share, then select the new content. Stop share, pause share, and new share on Zoom

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This article was created and is maintained by the Office of Academic Technology

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact the Educational Technologists.

Forgot Password

From the ACC Blackboard login page, select Need help signing in? then Forgot the password?Screenshot of ACC Blackboard login screen and links to get help for password.

Or navigate to the ACCeID Manager.
You will be able to lookup your ACC eID and/or follow the prompts to get help for your password.Screenshot of ACC eID Manager webpage.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the ​Educational Technologist.

Managing & Creating Course Menu Links in Blackboard

Create an uncluttered course menu to maintain efficient navigation for your users by limiting the number of links included in the course menu. Use content areas to hold related items and give your course organization and structure.

To learn more, click Course menu to read the article.

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This article was created and is maintained by the Office of Academic Technology.

If you have found an error in this article or if you need assistance incorporating this article in your course, please contact the Faculty Instructional Support Specialists.

Creating Online Exam Copies for Distance Education Proctoring

Follow this guide to clone your online Blackboard exams and make them available to your students who need to utilize the DE Proctoring system.

  1. With your Blackboard course open, in the left-hand column under Course Management, expand Course Tools, select Tests, Surveys, and Pools, and then click Tests.
  2. Select the chevron arrow that appears to the right of the test name, then select Copy from that drop-down menu.  This will duplicate the exam with the same settings and questions. A teal banner will appear, notifying that the copy was a success.
  3. Return to the home page of your Blackboard course. From the course menu or content area, select the menu item or folder that contains the links to your exams (e.g., Unit 1 Exams, Chapter 2 Tests, etc).  Under the Assessments drop-down menu, click Test.dropdown in assessments highlighting Test
  4. On the next page, below Add Test, find the name of the cloned test (denoted by the number 1 in parenthesis) in the window adjacent to Add an Existing Test. Select the test name and then click Submit.Add test dialogue box with test.test(1) example highlighted
  5. In the Test Options page, rename the test with a title distinct from the tests your students would generally take in the ACC Testing Center.  Apply the necessary deadlines and testing instructions you would require for the normal version of the test.
  6. Assign a Blackboard password.
    assign a password
  7. Set the Restrict Location option in your test settings to No Restrictions.No restrictions option in test options
  8. Do not activate the LockDown Browser (Respondus) requirement. LockDown Browser is not compatible with the DE Proctoring system.
  9. Click the Submit button in the lower right-hand corner.
  10. Back on the Exams page, click the chevron next to the test name and click Adaptive Release.  Under Membership, click the Browse button.  A new window will appear.  In the search field, search for the student (name, ACC ID, or email will work).  Once you have located the student that submitted the request, click the box to the left of their name and then click the Submit button.  The window will close.  Now click the Submit button.  This student will now be the only one who can see and access this test.
    adding student name to adapted release field NOTE: If you have multiple students needing to use the DE Proctoring system, you can add them to the Adaptive Release setting without having to clone the test again.

Once you have completed this process, your remote student(s) will now be able to take their exams through the DE Proctoring system.  You will need to submit your testing instructions and access password.  You can do so at the link below:

Distance Education Proctoring Faculty Exam Submission Form

FAQ

Q: My student will need to take more than one exam through the DE Proctoring system.  Do I need to do this process for all my exams?

A: Yes.  It is recommended that you include unique passwords per test.

Q: My grade center now features a new column for this cloned test.  Why?

A: Every time you create an assignment/quiz/test listing in Blackboard, a new grade column is created alongside it.  It is recommended that you weigh the new grade column at 0 weight and copy and paste the student’s score into the original version of the test’s column.  This should cause no interruptions in your grading at the end of the semester.

Q: In the event of an issue with an exam session what will the proctor do?

A: The proctor will attempt to reach out to you via your directory information.  If they are unable to reach you before the session needs to be ended, they will issue you a support ticket email and attempt to schedule the student for a later date and time.

Contact Support

This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.

For assistance with creating online exams, please contact a Distance Education Instructional Designer.

For questions about Distance Education Proctoring services, please email deproctoring@austincc.edu.

Collaborate won’t load, keep getting the spinning circle

This is due to the “cookie block” on your browser. Once you remove the cookie blocker, Collaborate will load. Below is the instruction for Chrome, if you use a different browser, you may Google the instruction for that browser.

  1. On your computer, open Chrome.
  2. At the top right, click More. Settings.
  3. At the bottom, click Advanced.
  4. Under “Privacy and security,” click Site settings.
  5. Click Cookies.
  6. From here, you can: Turn on cookies: Next to “Blocked,” turn on the switch. Turn off cookies: Turn off Allow sites to save and read cookie data.

Blackboard Test Availability Instructions for Online Exams

If you have converted your exams into an online format for students to take from home, please follow the testing platform setup instructions based on the scenario which best matches how you wish your students to test.

NOTE: The Respondus test bank software is now available on the Virtual Desktop.  If you have not enabled Virtual Desktop, you can do so here.

Availability of testing platforms:

  • Respondus LockDown Browser/Monitor: Windows and Mac (PCs and laptops), iPad, Chromebook
  • Distance Education Proctoring: Windows and Mac (PCs and laptops), Chromebook

View the options below for instructions:

I want my students to test at home unsupervised

  1. Do not assign a password to your exams.
  2. Do not activate the Respondus LockDown Browser requirement.
  3. Set the Restrict Location option in your test settings to No Restrictions.

No restrictions option in test options

I want my students to test using Respondus LockDown Browser at home

  1. Do not assign a password to your exams.
  2. Select Require Respondus LockDown Browser for this exam.Respondus Lockdown Browser Settings
  3. If you have a student that is using an iPad, under Advanced Settings, select Allow students to take this exam with an iPad.Enable the “Allow students to take this exam with an iPad” option.
  4. Set the Restrict Location option in your test settings to No Restrictions.

No restrictions option in test options

Respondus LockDown Browser Communication for Your Students

Prepare students to use LockDown Browser, using this information: Respondus LockDown Browser Download & Information to Add to Your Syllabus

I want my students to test using Respondus LockDown Browser and Respondus Monitor at home

  1. Do not assign a password to your exams.
  2. Select Require Respondus LockDown Browser for this exam.
    Respondus Lockdown Browser Settings
  3. If you have a student that is using an iPad, under Advanced Settings, select Allow students to take this exam with an iPad.
    Enable the “Allow students to take this exam with an iPad” option.
  4. Under Monitor Webcam Settings, select Require Respondus Monitor for this exam.Enable " Require Respondus Monitor for this exam"
  5. Set the Restrict Location option in your test settings to No Restrictions.No restrictions option in test optionsRespondus LockDown Browser Communication for Your Students

    Prepare students to use LockDown Browser, using this information: Respondus LockDown Browser Download & Information to Add to Your Syllabus

I want my students to test using DE Proctoring

NOTE: If you intend to use a different testing method for your online exams but have a student with a Chromebook that cannot test otherwise it is recommended that you clone the exam(s) to make them compatible with Distance Education Proctoring.  Once you have done so, follow the instructions below.

  1. In the Blackboard Test Options, assign a Blackboard password.
    Screenshot of assign password.
  2. Set the Restrict Location option in your test settings to No Restrictions. No restrictions option in test options
  3. Do not activate the Respondus Lockdown Browser requirement (Respondus LockDown Browser is not compatible with ACC Remote Proctoring).
  4. Set a time limit of no more than 2 hours.
  5. Fill out the Academic Test Transmittal Form.
  6. Distribute this PDF file to your student(s) so that they can be prepared for their testing session.

Contact Support

This article was created and is maintained by the Office of Academic Technology.

If you need assistance incorporating this article in your course, please contact an Educational Technologist.

For assistance with creating online exams, please contact a Distance Education Instructional Designer.