First Day Inclusive Access questions will come either as a student or faculty questions. We encourage you to use both the Teaching and Learning Knowledge Base for faculty questions and the Student Success Knowledge Base for student questions.
Contact links and telephone numbers are provided below for any questions you may have about First Day Inclusive Access.
Student Information
Student Success Knowledge Base
The knowledge base has a keyword searchable interface. The Student knowledge base has articles that address materials access and troubleshooting.
Student Technology Services offers students support and training (virtually) on a variety of academic technologies and subjects.
They are available for:
- Online live chats through the weblink above.
- Telephone at Student Help Desk at 512-223-4636 and select option 8.
- Student Request form – Student Technology Services email support form.
Faculty Information
Faculty Technology Knowledge Base
The Faculty knowledge base has articles about First Day Inclusive Access and text book selection with Barnes & Noble. The knowledge base has hundreds of keyword searchable articles covering many academic technologies and subjects.
Faculty Technology Support Personnel
Contact an Educational Technologist:
https://tled.austincc.edu/faculty-support/services/faculty-resource-centers/
Submit a Help Request Ticket through the Mojo system.
More questions?
Contact the Office of Academic Technology
Request a Teaching Consultation and Support
Contact Support
This article was created and is maintained by the Office of Academic Technology.
If you need assistance incorporating this article in your course, please contact an Educational Technologist.