Faculty Blackboard Support
Phone Assistance
A member from Educational Technology Support will help you and can be reached at: 512-223-0111
A member from Educational Technology Support will help you and can be reached at: [email protected]
After Hours Support
After hours call-in support via Anthology (Spring break 2025 through December 2025) available at 866-992-5190
Student Blackboard Support
The following are student help options for Blackboard:
ACC Blackboard Support for Students – This is a Blackboard knowledge base website supported by ACC for students in online and face-to-face courses.
Blackboard Help for College Students website – This is the general help site provided by Blackboard.
In both of the options above, ACC students can find info on how to get started with Blackboard, using discussion boards, and info on Safe Assign, among other topics.
Student Technology Services – In addition to Blackboard help, learn about checking out technology, where to access computers and a plethora of other technology-related services available to students.
Blackboard Resources
Blackboard Resources on TLED Knowledge Base
On the ACC Blackboard Support pages on the Teaching & Learning Knowledgebase you can find:
- Search topics
- Help topics & articles
- General FAQs
Blackboard: Access Assistance
Can’t log into your Blackboard course? Need to reset your password? ACC Technical Support Services can help. For all other issues, please email [email protected]
Phone: 512-223-TECH (8324)
Mon-Thurs: 7:00am – 7:00pm
Friday: 7:00am – 6:00pm
Saturday: 9:00am – 4:00pm
Sunday Closed
Blackboard Workshops
Blackboard workshops are available online and on campus. Learn about the Grade Center, interactive tools, and more. To register for available workshops, visit the Faculty Events Calendar. ACC Technical Support Services can help you with ACCeID questions.
Blackboard: On-Campus Help
Visit with an Educational Technologist on your ACC campus. You can call your ACC campus Educational Technologist for help. Call (512) 223-0111.