Overview
Welcome to Austin Community College (ACC)!
Before accessing ACC online services, new students must activate their ACC account. This process includes receiving your ACC eID and setting up your password through Okta.
Follow the instructions below to complete your initial account setup.
Step 1: Locate Your ACC eID Notification Email
New students will receive an email from Okta notifying them of their ACC eID.

This email contains your ACC eID, which serves as your username for accessing ACC online services.
Important: The name and eID displayed in the email are personalized for the recipient. Your information will be different from the example shown below.
What to do:
- Check the email address you provided to ACC.
- Locate the email notifying you of your ACC eID.
- Make note of your eID. You will need it to complete the next step.
If you do not see the email, check your spam or junk folder.
Step 2: Locate Your First-Time Password Setup Email
After receiving your eID notification, you will receive a separate email with instructions for setting up your initial password.
This email will guide you through the password setup process.

What to do:
- Open the first-time password setup email.
- Follow the instructions provided in the email.
- Create your password as prompted.
- Complete any additional verification steps requested during the setup process.
Important: Keep your password secure. Do not share your password with anyone.
Step 3: Sign In to Your ACC Account
Once your password has been established, you can sign in to your ACC account.
- Navigate to the ACC Okta Login Page.
- Enter your ACC eID when prompted.
- Enter your newly created password.
- Follow any additional prompts to complete your sign-in.
Depending on your account setup, you may also be prompted to configure multifactor authentication (MFA).
For assistance with setting up your authenticator, please refer to the ACC MFA Instructions.
