{"id":30246,"date":"2024-08-12T21:28:20","date_gmt":"2024-08-13T02:28:20","guid":{"rendered":"https:\/\/accinsweb8366.wpenginepowered.com\/tled\/?page_id=30246"},"modified":"2025-11-12T15:11:36","modified_gmt":"2025-11-12T21:11:36","slug":"packback","status":"publish","type":"page","link":"https:\/\/instruction.austincc.edu\/tled\/faculty-support\/tools\/packback\/","title":{"rendered":"Packback"},"content":{"rendered":"<h3>Overview<\/h3>\n<p>Packback is an AI-powered learning platform for inquiry-based discussion, writing assignments, and instructor coaching.<\/p>\n<h3>Access<\/h3>\n<p>The easiest way to access Packback is to add it as an external tool in Blackboard. Use this guide: <a href=\"https:\/\/help.packback.co\/hc\/en-us\/articles\/360037169472-Adding-Packback-to-Your-Learning-Management-System-LMS#h_01HHD6F8HMZ2D23E1TGBYJ13WX\">Adding Packback to Your Learning Management System<\/a>.<\/p>\n<h3>For Students<\/h3>\n<ul>\n<li>Share the <a href=\"https:\/\/help.packback.co\/hc\/en-us\/categories\/203990168-Student-Support\">Student Help Center<\/a> link.<\/li>\n<li>Students should contact Packback directly at <a href=\"mailto:help@packback.co\">help@packback.co<\/a> for support.<\/li>\n<\/ul>\n<h3>Request Support<\/h3>\n<p>Faculty using Packback have direct support from ACC\u2019s Packback Consultant, Ri Cantlin:<\/p>\n<ul>\n<li>Email: <a href=\"mailto:ri.cantlin@packback.co\">ri.cantlin@packback.co<\/a><\/li>\n<li>Schedule a meeting: <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Book with Ri<\/a><\/li>\n<\/ul>\n<h3>Features<\/h3>\n<ul>\n<li>Packback Deep Dives (essays): Digital writing tutor, research assistant, citation generation, plagiarism detection, AI-suggested grades<\/li>\n<li>Packback Writing Lab: Direct-to-student writing tutor, instant feedback, fallacy detection, integrates with Deep Dives<\/li>\n<li>Packback Questions (discussion): AI-powered coaching, automatic moderation, participation grading with gradebook sync, instructor insights<\/li>\n<\/ul>\n<h3>Get Started<\/h3>\n<ol>\n<li>Check the <a href=\"https:\/\/tled.austincc.edu\/calendar\">TLED Calendar<\/a> for upcoming learning sessions or explore Packback\u2019s YouTube channel for \u201cGetting Started with Packback\u201d videos.<\/li>\n<li><a href=\"https:\/\/help.packback.co\/hc\/en-us\/articles\/360037169472-Adding-Packback-to-Your-Learning-Management-System-LMS#h_01HHD6F8HMZ2D23E1TGBYJ13WX\">Add Packback as an external tool<\/a> in Blackboard. An instructor account and sandbox community will be created automatically.<\/li>\n<li>Reach out to Ri Cantlin (<a href=\"mailto:ri.cantlin@packback.co\">ri.cantlin@packback.co<\/a> or <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Schedule a session with Ri<\/a>) for questions or a 1:1 meeting.<\/li>\n<\/ol>\n<h3>Training and Support<\/h3>\n<ul>\n<li>Schedule a 1:1 session with <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Ri Cantlin<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/calendar\">Browse the TLED Calendar<\/a> for workshops<\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/services\/teaching-consultations-and-support\/\">Request a teaching consultation<\/a> to integrate Packback into your course<\/li>\n<\/ul>\n<h3>Contact us<\/h3>\n<p>For additional support, email <a href=\"mailto:TLEDcomms@austincc.edu\">TLEDcomms@austincc.edu<\/a>. To report outdated page content, email <a href=\"mailto:tledwebsite@austincc.edu\">tledwebsite@austincc.edu<\/a>.<\/p>\n<h3>Related links<\/h3>\n<ul>\n<li><a href=\"https:\/\/tled.austincc.edu\/tled\/faculty-support\/tools\/adobe-creative-cloud\/\">Adobe Creative Cloud<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/articulate-360\/\">Articulate 360<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/blackboard-learn\/\">Blackboard Ultra<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/google-sites\/\">Google Sites<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/ipads\/\">iPads<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/lecture-capture\/\">Lecture Capture<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/padlet\/\">Padlet<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/poll-everywhere\/\">Poll Everywhere<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/respondus\/\">Respondus<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/web-conferencing\/\">Web Conferencing<\/a>\n<ul>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/web-conferencing\/google-meet\/\">Google Meet<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/web-conferencing\/webex\/\">WebEx<\/a><\/li>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/web-conferencing\/zoom\/\">Zoom<\/a>\n<ul>\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/tools\/web-conferencing\/zoom\/class-for-zoom\/\">Class for Zoom<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Overview Packback is an AI-powered learning platform for inquiry-based discussion, writing assignments, and instructor coaching. Access The easiest way to access Packback is to add it as an external tool in Blackboard. Use this guide: Adding Packback to Your Learning Management System. For Students Share the Student Help Center link. Students should contact Packback directly [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":2385,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-30246","page","type-page","status-publish","hentry"],"acf":{"layouts":false,"hero_content":[{"acf_fc_layout":"image","image_content":{"ID":1493,"id":1493,"title":"HLC Campus Shots","filename":"RS4111_20170907-HLC-Campus-Shots-ca-689.jpg","filesize":1333235,"url":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=2000%2C1333&ssl=1","link":"https:\/\/instruction.austincc.edu\/tled\/faculty-support\/fellowships-and-funding\/mentoring\/hlc-campus-shots\/","alt":"The ACC logo on the HLC building","author":"13","description":"","caption":"","name":"hlc-campus-shots","status":"inherit","uploaded_to":549,"date":"2019-02-07 15:52:24","modified":"2019-02-07 15:54:35","menu_order":0,"mime_type":"image\/jpeg","type":"image","subtype":"jpeg","icon":"https:\/\/instruction.austincc.edu\/tled\/wp-includes\/images\/media\/default.png","width":2000,"height":1333,"sizes":{"thumbnail":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?resize=150%2C150&ssl=1","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=300%2C200&ssl=1","medium-width":300,"medium-height":200,"medium_large":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=768%2C512&ssl=1","medium_large-width":768,"medium_large-height":512,"large":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=1024%2C682&ssl=1","large-width":1024,"large-height":682,"1536x1536":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=1536%2C1024&ssl=1","1536x1536-width":1536,"1536x1536-height":1024,"2048x2048":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=2000%2C1333&ssl=1","2048x2048-width":2000,"2048x2048-height":1333,"x_large":"https:\/\/i0.wp.com\/instruction.austincc.edu\/tled\/wp-content\/uploads\/sites\/3\/2019\/02\/RS4111_20170907-HLC-Campus-Shots-ca-689.jpg?fit=1242%2C828&ssl=1","x_large-width":1242,"x_large-height":828}},"image_description":"","readability":["true"]}],"sidebar_right":"","background_b":"No Background","sidebar_right_background":{"background_b":"No Background","background_color_b":"#FFFFFF","background_gradient_b":{"gradient_start":"","gradient_end":""},"background_image_b":false,"text_mode_b":"dark"},"sidebar_left":"","background_a":"Color","sidebar_left_background":{"background_a":"Color","background_color_a":"#f2f2f2","background_gradient_a":{"gradient_start":"","gradient_end":""},"background_image_a":false,"text_mode_a":"dark"},"background_color_a":"#f2f2f2","text_mode_a":"dark"},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PabSSD-7RQ","_links":{"self":[{"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/pages\/30246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/comments?post=30246"}],"version-history":[{"count":0,"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/pages\/30246\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/pages\/2385"}],"wp:attachment":[{"href":"https:\/\/instruction.austincc.edu\/tled\/wp-json\/wp\/v2\/media?parent=30246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}