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Blackboard Support


Blackboard support is available by calling 512-223-4636 and selecting option 8.

Hours of Operation

  • Monday – Thursday
    8:00 a.m. – 7:00 p.m.
  • Friday
    8:00 a.m. – 5:00 p.m.
  • Saturday
    10:00 a.m. – 4:00 p.m.
  • Sunday

Blackboard support is also available 24/7 online at the following-

Blackboard Help for College Students website – This is the general help site provided by Blackboard.


Contact Support

This article was created and is maintained by Student Technology Services.

If you have found an error in this article or if you are in need of technical assistance, please fill out the Student Technology Services Email Request Form or contact Student Technology Services at 512-223-4636, Option 8.


Updated on November 18, 2021

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  1. Where is “collaborate” on Blackboard, please?

    1. Paul, log into your course and on the left hand side you should see a link for “Tools” click that and then click “Blackboard Collaborate Ultra”.

      Your instructor may have also provided a shortcut on the menu or a link to Collarborate.

      Please check out Student Technology Services if you need more assistance https://www.austincc.edu/students/student-technology-services

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