{"id":1982,"date":"2020-11-17T18:04:06","date_gmt":"2020-11-17T18:04:06","guid":{"rendered":"https:\/\/accinsweb8366.wpenginepowered.com\/students\/?post_type=ht_kb&#038;p=1982"},"modified":"2022-01-31T16:20:09","modified_gmt":"2022-01-31T16:20:09","slug":"online-advising-covid19","status":"publish","type":"ht_kb","link":"https:\/\/instruction.austincc.edu\/studentkb-archive\/article\/online-advising-covid19\/","title":{"rendered":"Online Advising\u2013\u2013COVID19"},"content":{"rendered":"<h1><span style=\"color: #000000\"><b>Online Advising Available Now!<\/b><\/span><\/h1>\n<h2><span style=\"font-weight: 400;color: #000000\">Get your full advising session through online chat or video using your computer or Android mobile device!<\/span><\/h2>\n<p><span style=\"font-weight: 400;color: #000000\">Our online advisors can assist with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Preparing to register for classes<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Planning ahead for multiple semesters<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Reviewing holds on your record<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400;color: #000000\">Discussing transfer or career options<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;color: #000000\">To meet with an Online Advising Specialist, you will need to verify your full name, ACCeID, and ACCmail account to activate the chat.<\/span><\/p>\n<p><span style=\"color: #000000\"><span style=\"font-weight: 400\">For an optimal experience, use Google&#8217;s Chrome browser on your computer or Android device. <\/span><a style=\"color: #000000\" href=\"https:\/\/www.google.com\/chrome\/\"><span style=\"font-weight: 400\">Download Chrome here<\/span><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;color: #000000\">Direct link to Chrome Download: https:\/\/www.google.com\/chrome\/<\/span><\/p>\n<p><span style=\"font-weight: 400;color: #000000\">Video experience not currently available for iOS\/iPhone users.<\/span><\/p>\n<h2><span style=\"font-weight: 400;color: #000000\">Check Availability<\/span><\/h2>\n<h2><span style=\"font-weight: 400;color: #000000\">Hours of Availability<\/span><\/h2>\n<p><span style=\"font-weight: 400;color: #000000\">Mon-Thur 3pm-9pm<\/span><\/p>\n<p><span style=\"font-weight: 400;color: #000000\">Fri-Sun 12pm-6pm<\/span><\/p>\n<p><span style=\"font-weight: 400;color: #000000\">If an online advisor is available the button below will read &#8220;Got Questions? Live Chat.&#8221; If online advisors are not available, the button below will read &#8220;Live Chat currently unavailable.&#8221;<\/span><\/p>\n<p><span style=\"color: #000000\"><span style=\"font-weight: 400\">If live chat is unavailable please email <\/span><span style=\"font-weight: 400\">onlineadvising@austincc.edu<\/span><span style=\"font-weight: 400\"> for further instructions and scheduling options.<\/span><\/span><\/p>\n<p><a href=\"https:\/\/www.austincc.edu\/students\/advising\/areas-of-study-advising\/online-advising\">https:\/\/www.austincc.edu\/students\/advising\/areas-of-study-advising\/online-advising<\/a><\/p>\n<h2><b>Contact Support<\/b><\/h2>\n<p><span style=\"font-weight: 400\">This article was created and is maintained by <\/span><a href=\"https:\/\/austincc.edu\/sts\/\"><span style=\"font-weight: 400\">Student Technology Services<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you have found an error in this article or if you are in need of technical assistance, please fill out the <\/span><a href=\"https:\/\/docs.google.com\/forms\/d\/1Br_YiF8eo78BK-WgWJoDbftsvZ9PdCRMWAxBmCo_zd0\/\"><span style=\"font-weight: 400\">Student Technology Services Email Request Form<\/span><\/a><span style=\"font-weight: 400\"> or contact Student Technology Services at 512-223-4636, Option 8.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online Advising Available Now! Get your full advising session through online chat or video using your computer or Android mobile device! Our online advisors can assist with: Preparing to register for classes Planning ahead for multiple semesters Reviewing holds on your record Discussing transfer or career options To meet with&#8230;<\/p>\n","protected":false},"author":62,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"jetpack_post_was_ever_published":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"ht-kb-category":[140,55],"ht-kb-tag":[],"class_list":["post-1982","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-advising","ht_kb_category-online-student-resources"],"acf":[],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/ht-kb\/1982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/comments?post=1982"}],"version-history":[{"count":0,"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/ht-kb\/1982\/revisions"}],"wp:attachment":[{"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/media?parent=1982"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/ht-kb-category?post=1982"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/studentkb-archive\/wp-json\/wp\/v2\/ht-kb-tag?post=1982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}