{"id":5002,"date":"2021-03-23T11:32:33","date_gmt":"2021-03-23T11:32:33","guid":{"rendered":"https:\/\/accinsweb8366.wpenginepowered.com\/faculty\/?post_type=ht_kb&#038;p=5002"},"modified":"2024-03-22T02:07:37","modified_gmt":"2024-03-22T02:07:37","slug":"communication","status":"publish","type":"ht_kb","link":"https:\/\/instruction.austincc.edu\/nexus\/article\/communication\/","title":{"rendered":"Communication"},"content":{"rendered":"<p>The Retention Center is a feature of Blackboard that can be used to monitor at risk students. For a brief overview, visit the <a href=\"https:\/\/instruction.austincc.edu\/faculty\/article\/introduction\/\">Introduction to Retention Center<\/a> article.<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400\">Send a message within the Retention Center, please complete the following steps:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none\">\n<ol>\n<li><span style=\"font-weight: 400\">After clicking on a student\u2019s name, their profile will appear. Next click on the \u201cNotify\u201d button.<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-5003 aligncenter\" src=\"https:\/\/i0.wp.com\/instruction.austincc.edu\/nexus\/wp-content\/uploads\/sites\/66\/2024\/03\/com1.png?resize=512%2C208&#038;ssl=1\" alt=\"This image describes the first step needed to initiate an email to a student\" width=\"512\" height=\"208\" \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Additional recipients depend on who is involved in the Retention Center Program.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In the subject line, include the course name; see <\/span><a href=\"https:\/\/docs.google.com\/document\/d\/1WcieTGqIyU8C05QYXix_rOjHQpTDxE4t1YlnpNGXTmc\/edit\"><span style=\"font-weight: 400\">full recommendations here<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The message sent to student\u2019s should include detailed course information and specific actionable improvements; see <\/span><a href=\"https:\/\/docs.google.com\/document\/d\/1WcieTGqIyU8C05QYXix_rOjHQpTDxE4t1YlnpNGXTmc\/edit\"><span style=\"font-weight: 400\">full <\/span><\/a><a href=\"https:\/\/docs.google.com\/document\/d\/1WcieTGqIyU8C05QYXix_rOjHQpTDxE4t1YlnpNGXTmc\/edit\">recommendations<\/a> here<span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Click \u201cSubmit\u201d to send your message.<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5004\" src=\"https:\/\/i0.wp.com\/instruction.austincc.edu\/nexus\/wp-content\/uploads\/sites\/66\/2024\/03\/com2.png?resize=512%2C423&#038;ssl=1\" alt=\"This image describes the steps needed to take to email students and observers\" width=\"512\" height=\"423\" \/><\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/app.vidgrid.com\/view\/8J6Ixk3LCal5?autoplay=1&amp;t=117.028238\"><span style=\"font-weight: 400\">Please view this video segment<\/span><\/a><span style=\"font-weight: 400\"> to better understand messaging.<\/span><\/p>\n<h2 id=\"contact-support\">Contact Support<\/h2>\n<p>This article was created and is maintained by the\u00a0<a href=\"https:\/\/tled.austincc.edu\/tled-offices\/office-of-academic-technology\/\" target=\"_blank\" rel=\"noopener\">Office of Academic Technology.<\/a><\/p>\n<p>If you have found an error in this article, or if you need assistance incorporating this article into your course, please contact the\u00a0<a href=\"https:\/\/acchelp.austincc.edu\/TDClient\/277\/Portal\/Requests\/ServiceCatalog?CategoryID=1377\" target=\"_blank\" rel=\"noopener\">\u200bEducational Technologist<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Retention Center is a feature of Blackboard that can be used to monitor at risk students. For a brief overview, visit the Introduction to Retention Center article. Send a message within the Retention Center, please complete the following steps: After clicking on a student\u2019s name, their profile will appear. Next click on the \u201cNotify\u201d [&hellip;]<\/p>\n","protected":false},"author":68,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-5002","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb\/5002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/users\/68"}],"replies":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/comments?post=5002"}],"version-history":[{"count":0,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb\/5002\/revisions"}],"wp:attachment":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/media?parent=5002"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb-category?post=5002"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb-tag?post=5002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}