{"id":18766,"date":"2025-07-11T14:57:52","date_gmt":"2025-07-11T14:57:52","guid":{"rendered":"https:\/\/instruction.austincc.edu\/nexus\/?post_type=ht_kb&p=18766"},"modified":"2025-07-11T14:57:53","modified_gmt":"2025-07-11T14:57:53","slug":"when-i-access-coursera-content-from-my-blackboard-course-i-am-stuck-on-a-message-sso-request-is-being-processed","status":"publish","type":"ht_kb","link":"https:\/\/instruction.austincc.edu\/nexus\/article\/when-i-access-coursera-content-from-my-blackboard-course-i-am-stuck-on-a-message-sso-request-is-being-processed\/","title":{"rendered":"When I access Coursera content from my Blackboard course, I am stuck on a message “SSO Request is being processed”"},"content":{"rendered":"\n

When I access Coursera content from my Blackboard course, I am stuck on a message “SSO Request is being processed”<\/h2>\n\n\n\n

1. If you stuck on a message that says “SSO Request is being processed”, then you just need to change some settings in your Google Chrome Browser<\/p>\n\n\n\n

\"Screenshot<\/figure>\n\n\n\n

2. In the top right corner of your Google Chrome Browser, select the 3 vertical dots to find Settings<\/strong>. <\/p>\n\n\n\n

\"One<\/figure>\n\n\n\n

3. Once you’re in Settings, select the Privacy and Security tab <\/strong><\/p>\n\n\n\n

\"Purple<\/figure>\n\n\n\n

4. Make sure you select Allow third party cookies<\/strong><\/p>\n\n\n\n

\"Purple<\/figure>\n\n\n\n

5. Go back to the Privacy and Security tab<\/strong>. Scroll down to find and select Site settings<\/strong><\/p>\n\n\n\n

\"Purple<\/figure>\n\n\n\n

6. Once you’re in Site settings<\/strong>, scroll down to find and select Pop-ups and redirects<\/strong><\/p>\n\n\n\n

\"Purple<\/figure>\n\n\n\n

7. Make sure you select Sites can send pop-ups and use redirects<\/strong><\/p>\n\n\n\n

\"Purple<\/figure>\n\n\n\n

8. Refresh your Blackboard course and you should no longer receive the “SSO request is being processed” message. <\/p>\n\n\n\n

<\/p>\n\n\n\n

<\/p>\n\n\n\n\n\n