{"id":17454,"date":"2025-02-13T20:37:48","date_gmt":"2025-02-13T20:37:48","guid":{"rendered":"https:\/\/instruction.austincc.edu\/nexus\/?post_type=ht_kb&p=17454"},"modified":"2025-02-13T20:37:50","modified_gmt":"2025-02-13T20:37:50","slug":"downloading-class-chat-transcripts","status":"publish","type":"ht_kb","link":"https:\/\/instruction.austincc.edu\/nexus\/article\/downloading-class-chat-transcripts\/","title":{"rendered":"Downloading Class Chat Transcripts"},"content":{"rendered":"

NOTE: Instructors using Class for the first time<\/strong>, please contact an Educational Technologist<\/a> to verify your system role (Instructor) in the user list.\u00a0 As of Monday, July 29th, 2024<\/strong>, Class will only be accessible via Class for Web. This means that the downloadable Windows and Mac versions of the Class application will no longer be available after that date.\u00a0 Instructors and learners will access Class using a supported browser<\/a>\u00a0of their choice.<\/p>\n

Instructor users can download\/export previous Class session chat transcripts as Comma-separated Values (CSV) files.\u00a0 Transcript files only include conversations that occur in the public chat.\u00a0 Private chat conversations between a student user and instructor are not included in the export file, but can be acquired upon request through Class support<\/a> (Class session link & session date must be provided).<\/p>\n

To download a Class chat transcript:<\/p>\n

    \n
  1. Sign in to your ACC Class account<\/a>.<\/li>\n
  2. Select\u00a0Schedule<\/strong>.
    \n    \"Class<\/a><\/li>\n
  3. From the schedule calendar, locate the desired Class session and select it. \"Class<\/a><\/li>\n
  4. Select the\u00a0ellipses icon (…)<\/strong> in the top right and click\u00a0Download Chat.<\/strong>\"Class<\/a><\/li>\n
  5. Select the desired date range.\u00a0 Multiple days of chat conversations will be consolidated into a single CSV export file.\u00a0 Likewise, multiple sessions in a single day will be consolidated into a single CSV export file.\u00a0 Once the date range is determined, click\u00a0Export<\/strong>.\u00a0 The file will download to your device’s designated folder or desktop.\"Date<\/a><\/li>\n<\/ol>\n

    Contact Support<\/span><\/h2>\n

    This article was created and is maintained by the\u00a0Office of Academic Technology<\/a>.<\/p>\n

    If you have found an error in this article or if you need assistance incorporating this article in your course, please contact an Educational Technologist<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

    NOTE: Instructors using Class for the first time, please contact an Educational Technologist to verify your system role (Instructor) in the user list.\u00a0 As of Monday, July 29th, 2024, Class will only be accessible via Class for Web. This means that the downloadable Windows and Mac versions of the Class application will no longer be […]<\/p>\n","protected":false},"author":51,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"ht-kb-category":[49],"ht-kb-tag":[333],"class_list":["post-17454","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-class-for-zoom","ht_kb_tag-class-for-zoom"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb\/17454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/comments?post=17454"}],"version-history":[{"count":0,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb\/17454\/revisions"}],"wp:attachment":[{"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/media?parent=17454"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb-category?post=17454"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/instruction.austincc.edu\/nexus\/wp-json\/wp\/v2\/ht-kb-tag?post=17454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}