{"id":13319,"date":"2026-01-07T22:41:58","date_gmt":"2026-01-07T22:41:58","guid":{"rendered":"https:\/\/instruction.austincc.edu\/cochrane\/packback\/"},"modified":"2026-04-21T18:26:19","modified_gmt":"2026-04-21T18:26:19","slug":"packback","status":"publish","type":"page","link":"https:\/\/instruction.austincc.edu\/cochrane\/support\/tools-resources\/packback\/","title":{"rendered":"Packback"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p>Packback is an AI-powered learning platform for inquiry-based discussion, writing assignments, and instructor coaching.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Access<\/h3>\n\n\n\n<p>The easiest way to access Packback is to add it as an external tool in Blackboard. Use this guide: <a href=\"https:\/\/help.packback.co\/hc\/en-us\/articles\/360037169472-Adding-Packback-to-Your-Learning-Management-System-LMS#h_01HHD6F8HMZ2D23E1TGBYJ13WX\">Adding Packback to Your Learning Management System<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">For Students<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Share the <a href=\"https:\/\/help.packback.co\/hc\/en-us\/categories\/203990168-Student-Support\">Student Help Center<\/a> link.<\/li>\n\n\n\n<li>Students should contact Packback directly at <a href=\"mailto:help@packback.co\">help@packback.co<\/a> for support.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Request Support<\/h3>\n\n\n\n<p>Faculty using Packback have direct support from ACC\u2019s Packback Consultant, Ri Cantlin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: <a href=\"mailto:ri.cantlin@packback.co\">ri.cantlin@packback.co<\/a><\/li>\n\n\n\n<li>Schedule a meeting: <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Book with Ri<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Features<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Packback Deep Dives (essays): Digital writing tutor, research assistant, citation generation, plagiarism detection, AI-suggested grades<\/li>\n\n\n\n<li>Packback Writing Lab: Direct-to-student writing tutor, instant feedback, fallacy detection, integrates with Deep Dives<\/li>\n\n\n\n<li>Packback Questions (discussion): AI-powered coaching, automatic moderation, participation grading with gradebook sync, instructor insights<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Get Started<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check the <a href=\"https:\/\/tled.austincc.edu\/calendar\">TLED Calendar<\/a> for upcoming learning sessions or explore Packback\u2019s YouTube channel for \u201cGetting Started with Packback\u201d videos.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.packback.co\/hc\/en-us\/articles\/360037169472-Adding-Packback-to-Your-Learning-Management-System-LMS#h_01HHD6F8HMZ2D23E1TGBYJ13WX\">Add Packback as an external tool<\/a> in Blackboard. An instructor account and sandbox community will be created automatically.<\/li>\n\n\n\n<li>Reach out to Ri Cantlin (<a href=\"mailto:ri.cantlin@packback.co\">ri.cantlin@packback.co<\/a> or <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Schedule a session with Ri<\/a>) for questions or a 1:1 meeting.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Training and Support<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Schedule a 1:1 session with <a href=\"https:\/\/hello.packback.co\/c\/Ri_Cantlin\">Ri Cantlin<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/tled.austincc.edu\/calendar\">Browse the TLED Calendar<\/a> for workshops<\/li>\n\n\n\n<li><a href=\"https:\/\/tled.austincc.edu\/faculty-support\/services\/teaching-consultations-and-support\/\">Request a teaching consultation<\/a> to integrate Packback into your course<\/li>\n<\/ul>\n\n\n<style>.elementor-15374 .elementor-element.elementor-element-2a5d2f9f{--display:flex;}.elementor-15374 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132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:tledcomms@austincc.edu\" target=\"_blank\" >\n\t\t\t\t\t\t\tCONTACT\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFor questions or assistance please contact:<br>Office of Faculty Communications<br>\n<a href=\"tledcomms@austincc.edu\">tledcomms@austincc.edu<\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview Packback is an AI-powered learning platform for inquiry-based discussion, writing assignments, and instructor coaching. Access The easiest way to access Packback is to add it as an external tool in Blackboard. Use this guide: Adding Packback to Your Learning Management System. For Students Request Support Faculty using Packback have direct support from ACC\u2019s Packback [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":13690,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13319","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/pages\/13319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/comments?post=13319"}],"version-history":[{"count":1,"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/pages\/13319\/revisions"}],"predecessor-version":[{"id":15870,"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/pages\/13319\/revisions\/15870"}],"up":[{"embeddable":true,"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/pages\/13690"}],"wp:attachment":[{"href":"https:\/\/instruction.austincc.edu\/cochrane\/wp-json\/wp\/v2\/media?parent=13319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}